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“If you can’t describe what you’re doing as a process, you don’t know what you are doing”
-W. Edwards Deming

We’ve had to learn quickly that most errors and in-efficiency result from poor processes and technology. We never use human error as an excuse for poor performance. Instead, we believe in making life as simple and error proof as possible. R&W has worked within numerous functional areas to develop, document and implement simple ways of working.  Through understanding different stakeholder involvement and training, robust processes have been embedded in each of the following areas:-

• Stakeholder Mapping

• Strategic Sourcing Processes

• Contract Management Processes

• Maintenance Excellence Processes and Procedures

• Integrated Risk Management

• Project Management Processes (Capex Programs)

• Incident Action Reporting

• Data Analysis and Reporting systems

• Information Management

• Key Performance Indicator Development and management